Have questions about our digital assets, need support with a purchase, or want to collaborate? We're here to help!
Email us at
support@pixelvault.com
Call us at
+1 (555) 123-4567
Fill out the form below and we'll get back to you within 24 hours.
Chat with our support team in real-time for immediate assistance.
Our dedicated team of creative professionals is here to support you and ensure you find the perfect digital assets for your projects.
Customer Support Lead
Alex ensures all customer inquiries are handled promptly and professionally.
alex@pixelvault.comProduct Manager
Sarah curates our digital asset collections and ensures quality standards.
sarah@pixelvault.comTechnical Support
Marcus helps with technical issues related to asset downloads and usage.
marcus@pixelvault.comPartnerships Director
Jamie handles collaborations with creators and business partnerships.
jamie@pixelvault.comFind quick answers to common questions about our digital assets store.
Once your purchase is complete, you'll receive an email with download links. You can also access all your purchased assets by logging into your account and visiting the "My Downloads" section. All assets are available for unlimited downloads.
We offer a 30-day refund policy for all digital assets. If you're not satisfied with your purchase for any reason, contact our support team within 30 days of purchase for a full refund. Refunds are not available for assets that have been downloaded or used in projects.
Yes! All assets purchased from PixelVault come with a commercial license that allows you to use them in client projects, products, and commercial applications. There are no limits on the number of projects you can use them in. However, you cannot resell or redistribute the assets as-is.
Yes, we offer custom asset creation services for businesses and individuals. Our team of designers can create custom UI kits, icons, illustrations, and more tailored to your specific needs. Contact our partnerships team at custom@pixelvault.com to discuss your project requirements and get a quote.
We provide assets in multiple formats depending on the type. Common formats include:
Most assets include multiple format options to ensure compatibility with your workflow.
Still have questions?
Contact Support